Hey, why frustrated?
With damages -very often in combianation with idiots- my wife and me earn our money.
We're working both in claim-departments of insurance-companies, she for all kind of car-damages, me for stuff, related with houses, shops and so on.
Even after so many years, we're doing our jobs, we're still be surprised nearly daily for new, how many idiots are strolling around - but it sucks quite a lot, when you have to discuss with all these stupid clowns.
Yes, this all-time be-in-touch with stupid flatheads makes a job like ours impossible for sensitive, soft characters.